Return Policy

You may return any item you purchased on AKG.com, within 30 calendar days of your package being delivered, subject to the terms & exceptions below.

Extended returns: Orders placed from November 15, 2022 through December 31, 2022 can be returned up until January 31, 2023.

A return authorization is required for any exchange or refund. Any product shipped to us without a return authorization will be returned to the sender address. Once you obtain a return authorization, we will provide you with a return shipping label. You are responsible to securely pack the product and all the original contents. We strongly recommend that you use the original packaging, if available.

To return a product, click here.

For warranty service, click here.