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FAQs - For how long does AKG Acoustics warrant its products and whom can I contact about warranty repairs?
- Whom can I contact for technical support after the Warranty Period has expired?
- Where can I get spare parts?
- What accessories are available for my AKG product and where can I buy them?
- Can final customers order direct from AKG Acoustics?
- Who can give me the name of the Authorized Dealer nearest me or provide information on product prices and availabilities?
- Where do I get product catalogs/user manuals and service documentation?
- Where do I get information on discontinued products?
- Where can I find information on counterfeit products (fakes)?
- I'd like to become an AKG Endorser…
- What microphone is best suited for my specific application?
- Which frequencies am I allowed to use for wireless microphones in my country?
- Whom can I contact for technical support for my Crown microphone?
CONTACT International Help Desk hotline@akg.com
Phone +43 (0)676 83200 888 Head Office Service (Repairs for Distributors only) AKG Acoustics GmbH
Lemböckgasse 21-25
A-1230 Vienna Austria
service@akg.com
Phone +43 (0)1 86654 1518
Fax +43 (0)1 86654 1514 Final customers are kindly requested to contact the local AKG Distributor, see list on www.akg.com/distributors USA only Applications support and technical questions:
akgusatechsupport@harman.com
Phone +1 818 920-3285 AKG Authorized Service Agencies: AKG Acoustics, U.S.
Phone +1 818-920-3237
akgusaservice@harman.com Land Audio Services
471 Walton Ferry Rd
Hendersonville, TN 37075
Phone +1 615-338-4443
landaudio@comcast.net Return authorization (RA#):
Phone +1 818 920 3212
Fax: +1 818 920 3218 Spare parts:
Frank Rodriguez frodrigu@harman.com
Phone +1 818 920-3279
FAQs - For how long does AKG Acoustics warrant its products and whom can I contact about warranty repairs?
You will find our Warranty Conditions at
http://www.akg.com/site/powerslave,id,19,nodeid,19,_language,EN,country,EN.html
In any Warranty matters, please contact your dealer or the AKG Distributor in your country. For Distributor contact data, go to http://www.akg.com/site/powerslave,id,28,nodeid,28,_language,EN,country,EN.html
- Whom can I contact for technical support after the Warranty Period has expired?
Please contact your dealer or the AKG Distributor in your country. For Distributor contact data, go to http://www.akg.com/site/powerslave,id,28,nodeid,28,_language,EN,country,EN.html
For specific questions, or if your dealer or Distributor could not provide the desired information, contact our helpdesk at hotline@akg.com.
- Where can I get spare parts?
Spare parts are available from your dealer or Distributor. For Distributor contact data, go to http://www.akg.com/site/powerslave,id,28,nodeid,28,_language,EN,country,EN.html
For a list of spare parts including ear pads, carrying bags, and cables you can order direct from AKG, go to http://www.akg.com/site/powerslave,id,7,nodeid,7,_language,EN,cat,11.html
Please note that any repairs or modifications that are not performed by us or by an authorized Service Center will void the warranty. We therefore recommend replacing only such parts as are accessible without opening or disassembling the equipment, e.g., ear pads, plug-on cables, etc.
- What accessories are available for my AKG product and where can I buy them?
Please contact an Authorized Dealer or the AKG Distributor in your country. For Distributor contact data, go to
http://www.akg.com/site/powerslave,id,28,nodeid,28,_language,EN,country,EN.html
- Can final customers order direct from AKG Acoustics?
Our distribution system does not allow for direct sales. Please contact an Authorized Dealer or the AKG Distributor in your country. For Distributor contact data, go to
http://www.akg.com/site/powerslave,id,28,nodeid,28,_language,EN,country,EN.html
- Who can give me the name of the Authorized Dealer nearest me or provide information on product prices and availabilities?
Please contact the AKG Distributor in your country. For Distributor contact data, go to http://www.akg.com/site/powerslave,id,28,nodeid,28,_language,EN,country,EN.html
- Where do I get product catalogs/user manuals and service documentation?
You can download these and other documents from
http://www.akg.com/site/powerslave,id,8,nodeid,8,_language,EN,country,EN.html
Printed catalogs are available from Authorized Dealers or the AKG Distributor in your country. For Distributor contact data, go to
http://www.akg.com/site/powerslave,id,28,nodeid,28,_language,EN,country,EN.html
- Where do I get information on discontinued products?
For information on discontinued products, visit our Product Archive at
http://www.akg.com/site/powerslave,id,15,nodeid,15,_language,EN,country,EN.htm
- Where can I find information on counterfeit products (fakes)?
For detailed information on fakes, go to
http://www.akg.com/site/powerslave,id,54,nodeid,54,_language,EN,country,EN.html
- I'd like to become an AKG Endorser…
Please contact the AKG Distributor in your country:
http://www.akg.com/site/powerslave,id,28,nodeid,28,_language,EN,country,EN.html
- What microphone is best suited for my specific application?
Our Library contains lots of hints on how to select and use microphones for best results:
http://www.akg.com/site/powerslave,id,7,nodeid,7,_language,EN,cat,2.html
Our Tips & Tricks page provides still more helpful hints:
http://www.akg.com/site/powerslave,id,12,nodeid,12,_language,EN,country,EN.html
We also recommend Norbert Pawera's book "Microphone Practice":
ISBN-10: 3932275632
ISBN-13: 978-3932275630
- Which frequencies am I allowed to use for wireless microphones in my country?
Please contact an Authorized Dealer or the AKG Distributor in your country. For Distributor contact data, go to
http://www.akg.com/site/powerslave,id,28,nodeid,28,_language,EN,country,EN.html
For specific questions, or if your dealer or Distributor could not provide the desired information, contact our helpdesk at hotline@akg.com.
- Whom can I contact for technical support for my Crown microphone?
Please contact the AKG Distributor in your country. For Distributor contact data, go to
http://www.akg.com/site/powerslave,id,28,nodeid,28,_language,EN,country,EN.html
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