K240 Monitors

[Anne]

I love the sound, but the plastic rim covering the foam on the outside of the R earphone has come loose and I can see no way to get it back on.  Studio engineers in NYC has told me they have had the same problem & that gluing proved far from successful.  Whasssup?  What can I do to fix it?  It's noisy.
Anne

[audioburg]

Hi Anne,

Please send your headphones  to AKG US as described in the following:

All service requests and inquiries should be directed to the main telephone
number at 615-620-3800 or to Sabine Brown, AKG Customer Service Coordinator, at 615-620-3835 or sbrown2@harman.com

Name and Address of AKG USA:
   
AKG Acoustics, U.S.
914 Airpark Center Drive
Nashville, TN 37217
 
Phone.: (+1) -615-620-3800
Fax.: (+1) -615-620-3875
e-mail: akgusa@harman.com
 
P.S.

Details of the repair procedure can be found under following link: http://www.akgusa.com/repair.html
AKG warranty terms and procedures can be found on www.akgusa.com under ?Customer Service? > ?AKG Limited Warranty? or please use following link: http://www.akgusa.com/warranties.html
It is sufficient if you send a copy of the bill of purchase together with the product in case you need warranty service.





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kind regards

Horst
AKG hotline